Sender: Bill Hale <[log in to unmask]>
Subject: Re: Name tags
Someone has mentioned the magic word - "accountability." Seems to me that
that is an obligation of any employee, save when operating one's own
business as proprietor.
I can also appreciate all of the attendant problems mentioned continually.
How about some sort of an easy ID number of say, no more than 4 digits?
I must say that I was particularly struck by the willingness to lie and
proffer false names. But, back to accountability which simply can't be
As I've mentioned before, and I will do so once again here: for now
probably the past 25-30 years or so, I've always carried a small camera
with me for such situations - just collecting evidence. No employee is
above accountability and the camera and a quick snap solve the problem
So, walk the walk, and talk the talk, if you will, but don't forget to
smile or say cheese.
Seriously, the ID number solves the problem for all, save for those who
will play games with their badges/numbers which should be a dischargeable
issue. Start your own [non-public] library or business and treat your
customers any way you wish and sustain the [economic] response. But you
need be accountable -- especially when on the public payroll. Else wise,
how those deserving commendation, be identified for same.
Librarians are some of the greatest people. Hide no further than you must.
On Sat, 21 Dec 2002, Christine Lind Hage wrote:
> I'm going back and forth on whether staff need to have last names on
> their name tags. We haven't had problems with the last names, but some
> staff are uncomfortable. What's the prevailing wisdom these days?
> Christine Lind Hage
> PLA Division Councilor to ALA
> Director, Clinton-Macomb Public Library
> 43245 Garfield
> Clinton Township, MI 48038-1115
> Voice: 586/ 226-5010
> Fax: 586/ 226-5008
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